WILDLIFE AT YOUR FINGERTIPS
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OFFICE #830.232.6003
BARNS #830.279.1755
PAYMENT TEXT #830.278.0123  
 
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FAQ: Menu
HELP: General

Welcome!

You can search for items on the Home Page or browse items by category. To place a bid or sell an item you must register for an account.

Auction- A Traditional Auction listing allows you to sell items to the highest bidder. You specify the start price, and people bid against each other in specified bid increments. Traditional Auctions allow the Seller to set both a Reserve and Buy Now price. When looking at the quantity on a WLB listing, keep in mind that one animal in the picture is equal to a quantity of one and two animals in a listing picture is equal to a quantity of 2. The bid is per each animal in most listings unless the seller explicitly states otherwise. *The bid is multiplied by the number of animals in the listing.

Examples:

  • One giraffe in a listing has a quantity of 1.
  • Three zebra in a single listing has a Qty of 3 and bid is multiplied by 3. 
  • One PAIR of birds has a quantity of 1 *ONLY IF LISTING SAYS PRICE IS FOR THE PAIR. Otherwise, quantity would be adjusted to two, since there are two animals in listing.

Fixed Price- A Fixed Price listing does not allow bidding. The seller specifies the only acceptable price for the item(s). You can sell one item or multiple identical items with one Fixed price listing. Because there is no bidding on fixed-priced listings, all items are Buy Now.

Classified Ad- Unlike traditional text-only classified ads, our Classified Ads allow image uploads and dynamic communication between the Seller and all potential Buyers. When listing a Classified Ad, you enter your asking price, the shipping cost, and any information about the item or service you are selling. When an arrangement has been reached between the buyer and the seller, the seller can manually end the Classified Ad.

Buy Now- When listing an item, you may have the option of setting a Buy Now price. The Buy Now feature allows instant purchasing.

The Buy Now feature is available for the following listing types:
  • Traditional Auction
  • All Fixed Price listings - The Fixed Price is automatically the Buy Now price.

Reserve- The Reserve price is the absolute minimum dollar amount the Seller will accept for an item. Buyers are notified after placing their bid if a bid is below the Reserve price. If a Buyer's maximum bid is greater than the Reserve price, the Reserve is automatically met and that user is the high bidder. The ability to set a Reserve price is only available to Traditional Auctions.


Searching- There are two ways to search for items, Basic Search and Advanced Search.

Basic Search- Accessible from both the Home Page and Browse.

  • Enter Keywords or Item #

  • Select the appropriate search parameter

    • Title & Description

    • Item #

  • Click "Search" button

Advanced Search- Accessible by clicking the "Advanced Search" button on the Home Page

The following options are available for the Advanced Search:

  • Load Saved Search - Use a previously saved search.

  • Search - Enter Keywords or Item #. To search Title & Descriptions check the appropriate box.

    The following options are available for keyword search:

  • All of these words

  • Any of these words

  • Exactly these words

  • Category - Select a specific item category

  • Refine Your Search - Narrow the search. Reduce the number of search results by setting specific searchable properties.

    • Price Range  

    • Listing type

      • Auction

      • Fixed

      • Classified

    • Listing Status

      • Active

      • Completed

      • Any

  • Listings - How to organize the items your search returns.

    • All

    • Ending within

    • Started in the past

      • 1 Hour

      • 1 Day

  • Listing ID
  • Seller

Press "SEARCH" to activate Advanced Search.

Clear Your Cache On Internet Explorer-  Browsers try to do their part to speed up the loading process. The first time you visit a site, your browser will “save” pieces of the site. Because your browser can display the files stored in its cache much faster than it can pull fresh files from a server, the next time you visit that site, the use of cached files will help cut down page load time.
  • Go to Tools menu and click on the "General" tab located at the top of the window. Click the Delete button under Browsing History.                

  • Check the "Temporary Internet Files", "Cookies", and "History" boxes.                 

  • Click on the Delete button                              

Clear Your Cache On Firefox-  Browsers try to do their part to speed up the loading process. The first time you visit a site, your browser will “save” pieces of the site. Because your browser can display the files stored in its cache much faster than it can pull fresh files from a server, the next time you visit that site, the use of cached files will help cut down page load time.
  • Go to Tools menu and select Options              

  • Select the Advanced Tab                

  • Click on Network tab

  • In the Offline Storage Section, click Clear Now
Help: Menu
 

Help: Bidding

Snipe Bidding- Snipe bidding is not allowed!!! Snipe bidding is when a bidder tries to put in a bid at the last second to win a listing. If any bidding is being done even at the end of the auction, just like a live auction, bidding will continue until there are no other bids. If a bidder bids within 45 seconds of the listing closing time, the system automatically adds 45 seconds to the clock giving the other bidder a chance to counter bid if they are not using the proxy bidding. This time extension will continue as long as the minimum bid is placed within 45 seconds of the listing closing. PROXY BIDDING is always recommended as the system will handle all your bids for you, in minimal amounts, up to your maximum bid when another user bids against you or has a proxy bid placed as well. All bids placed on this site are considered real and in effect, even if you don't win or are the highest bidder until all items are delivered. The owners of the property sold through this website reserve the right to reject, or accept, any and all bids, if they so choose upon approval from Wildlife Buyer, LLC.

Auction- Bidding on an auction is done in specified increments. The user with the highest successful bid "wins" the auction and is subject to the purchase of the item(s). Auction uses Proxy Bidding,  (see definition below).

Fixed Price Item- All Fixed Price items are Buy Now.

Classified Ad- To purchase an item listed in a classified ad you begin by contacting the Seller with your offer. There are no bidding or buy now features.

Proxy Bidding- An automatic method of bidding that increases your bid to the next lowest price when another user bids on the same item.  WildLife Buyer, LLC. will bid incrementally for you up to your maximum bid. Your maximum bid is kept a secret from other users. Your bid is a contract between you and the listing creator. If you have the highest bid you will enter into a legally binding purchase contract. *If two bidders place the same proxy bid on the same item, the bidder who placed the proxy bid first is whose bid will be accepted by the system when the auction closes. Dutch auctions do not use Proxy Bidding.   


 

Help: Menu
 
Help: My Account

****To find information about your Wildlife Buyer account you can choose from the My Account tab (located to the far right of the Menu Bar).***

  • My Account Home
    • Listings
    • Drafts - Build auctions here for use in the future
    • Active - This shows all your auctions that are currently on the site
    • Scheduled - Auctions to be scheduled in the future
    • Successful - This shows your auctions that have ended with a buyer. You can also invoice and email the buyer by clicking on the top menu...Newest Sales. Click the tool on the side of the listing, Click Create. Click Invoice Email.
    • Unsuccessful - This page will show all your listings you posted that did not sell
    • Ended - This page shows all auctions that were once active and have now ended.
    • Invoices - This page shows all auctions that have been invoiced.
    • Sales Report - You can search for a particular listing/ Invoice on this page
  • Bidding
    • Watching - Items you are watching. On each listing you may click options, click watch item
    • Active - Items that are up for auction that you have bid on
    • Won - All items you have won
    • Not Won - Items you did not win
    • Invoices -  All invoices that have been created for successful auctions you won
    • Email Notifications - You can select any category that you want to know about. (EX: Sable posted on site. Choose the Exotic/Deer Category. An email will be sent to you to let you know.)
  • Site Fees
    • Current - Any site fees that are currently due
    • Past - Any site fees that are past due
  • Account
    • Details - User profile Information shows all your information when you registered
    • Addresses - User address
    • Credit Cards - Users credit card information for verification purposes only. ***CREDIT CARDS ARE NOT AN ACCEPTABLE METHOD OF PAYMENT.
    • Password - User can reset their password on this screen
  •  Listing Preferences
    • Payment - WILDLIFE BUYER, LLC CREATES ALL INVOICES AND COLLECTS ALL PAYMENTS FROM BUYERS ON BEHALF OF SELLERS.  Text the front of your completed check image made to Wildlife Buyer for digital deposit to 830-278-0123 or ZELLE this number. Call the WLB OFFICE 830-232-6003 for other payment options. *INVOICES OVER $10K REQUIRE WIRE. Seller’s contact info will show on top left corner of your PAID STATUS INVOICE only after payment is applied. Contact seller ASAP to arrange pickup or delivery. *REMINDER: Payment is due immediately upon auction closing. After 24 hours feed charge will incur for each animal won and stall charges thereafter, unless other arrangements have been made. 
Help: Menu
 
Help: Registration

Whether you are a Buyer or Seller, the process of creating an account cannot be easier. All you need to do is fill out a simple two-step form and verify your account.

 

STEP 1 - User Information

STEP 2 - Billing Information

VERIFY your Account.

If any required fields are left incomplete or the username is already in use, you will be notified when submitting the registration information. This will require you to go back and adjust your information.

User Information is the personal data you must supply to register for an account.

Begin by selecting a unique username for your account. This is not only for gaining access to the website, but it is how you will be recognized by other Buyers and Sellers. All alphanumeric and most punctuation characters are allowed. ****DO NOT USE YOUR NAME OR COMPANY NAME****

Enter a valid email address. Just like your username, your email address will be unique to your account. This email address will be used to verify your account. Continue entering your information.

The following fields are required:

  • Email Address
  • Full Name
  • Address
  • Mailing Address
  • Delivery Address
  • Cell and Home Phone Number
  • Credit Card (used to verify a user at registration/ NOT accepted as form of payment)
  • Agreement to the TERMS & CONDITIONS of the auction site
The following fields are optional:
  • Work Phone Number
  • Ranch Contact for Deliveries
  • Make Seller Check payable to
  • Timber Registration #
  • Premise ID #

Now select a strong password to use when you log into your account. Your password will be case-sensitive, and the best passwords contain numbers, uppercase, and lowercase letters.

Confirm your password- By entering your password twice, you confirm that you have typed it correctly.

When your User Information is complete, click "Continue" to proceed to Billing Information.

Billing Information fields are automatically filled using the address information you provided for your User Information. If your Billing Address is different from your Home or Company Address, please adjust the information accordingly.

The following fields are required:

  • Full name
  • Address
  • City
  • State (or Region)
  • Zip or Postal Code
  • Country

The following fields are optional:

  • Company
  • Fax Phone Number

You may be prompted for credit card information to verify you are a legitimate user. Credit card information is not stored on Wildlife Buyer; furthermore, credit cards are not accepted as a form of payment by Wildlife Buyer, LLC. See Payment for payment options. The following fields are required for Credit Card:

  • Card Number (16 digits)
  • Card Expiration Date (MM/YYYY format)
  • Card Type
  • Security Code / CVV2 Number
    • VISA, MasterCard- The last 3 digits AFTER the credit card number printed in the signature area of the back of the card.  

When the form is complete, click "Register."

The last step is Account Verification.

To finalize your registration, you will need to speak with a WLB office representative directly to complete your registration at 830-232-6003.

Once final approval has been made by the office staff upon speaking with you, simply enter your email address and your password to verify and log into your new account.

FAQ

Q: What’s WLB’s commission rate?

A: 10% from Leakey facility or 7% from Seller’s location.

Q: Is there a seller’s listing fee?

A: Sellers can list from their location themselves for no listing fee. If the seller would rather have WLB list on their behalf (from seller’s location), a $25 list fee will be incurred per listing for which WLB lists on behalf of seller.

Q: How does seller get paid?

A: Sellers are paid out after the auction successfully closes. The seller must provide WLB with a voided check with deposit account information so that WLB can directly deposit funds via ACH transfer from WLB’s BANK directly to the seller’s bank account. Voided checks can be texted to payment line at 830-278-0123 or emailed to [email protected]. There is no charge to sellers for this service.

Q: How does the seller get information on details of animals sold?

A1: WLB will email a PAYOUT REPORT with payout details to the seller to the email on file after the auctions close. Payment to the seller is processed usually 24-48 business hours after the auction closes. Seller will receive their Payout Report to the email on file first and then see the funds the following business day as ACH transfers take 24 business hours to process. *Note Payout Reports come from INTUIT. Sellers should check their junk folder if reports are not showing up in the seller's inbox.

A2: Payouts for animals NOT located at our Leakey facility occur after confirmation of the exchange of animal or item has occurred and has been verified by WLB. Payout details are provided via email Payout Report to email on file.

Q: How long will the auction run?

A: Typical auctions run for 2 days. Auction length is determined by WLB for all animals/items brought to Leakey facility. Sellers can request a FLASH SALE that runs anywhere from 1-24 hours. Sellers listing from their own location can run auctions for extended periods of time up to one week if they choose.

Q: Can the animal(s) be delivered?

A: Delivery of animals located at Leakey facility can be scheduled for delivery by a contracted driver. Buyers should

call the office to add delivery to their invoice. For animals not located at WLB’s Leakey facility, refer to the listing details to see if the seller is offering delivery from their location. The buyer and seller are responsible for coordinating with one another the delivery arrangements for animals located away from Leakey facility. Buyers can pay the seller directly for the delivery services provided. *All animal and item payments go through WLB. WLB Delivery Acknowledgment must be signed and on file by the buyer prior to deliveries being scheduled.

Q: Can a buyer get animals delivered and pay the invoice on animal’s arrival?

A: No, payment must be made at the end of each successful auction by 5 PM. Deliveries are not scheduled without payment. Prompt payment is crucial to avoid delays of your delivery. The delivery scheduler begins scheduling usually by 3:00 PM, M-F.

Q: Does WLB deliver animals which are not located at the Leakey, TX, facility?

A: Typically, no WLB does not deliver animals which are located away from the Leakey facility. The buyer and seller would arrange pick-up or delivery directly with each other after payment has been collected by WLB. *Note the Buyer/Seller Contact Information populates on the PAID STATUS INVOICE for both the Buyer/Seller to see for contacting one another in regards to the exchange of animals/items not located at the Leakey facility.

Q: Does WLB deliver out of state?

A: No, WLB does not deliver out of state, but buyers can arrange for their own delivery and necessary paperwork for crossing state lines as WLB does not provide this information to buyers but requires buyers to know their own exit and entry requirements for the animals they’ve purchased.

Q: What paperwork do I need to move animals?

A: WLB does not advise buyers on what paperwork is needed for transporting animals purchased. It is the buyer’s responsibility to follow up with the appropriate government agency such as Texas Animal Health Commission for this information. TAHC 1-800-550-8242.

Q: How does a seller create a listing?

A: Sellers must be registered and approved on WLB prior to listing animals or items on WLB. Seller logs into their account, chooses SELL in top menu bar and then follows prompts to create listing.

Q: How can buyer find out more information on a particular listing?

A: From your device, simply touch the phone numbers located on top of homepage to call WLB. Or, use the CONTACT US button on bottom of homepage to email us. The office will be happy to reach out to the seller on your behalf in order to answer your questions.

Q: How does the BUYER or SELLER obtain contact information after the auction closes for animal(s) or item(s) which are not at the Leakey facility?

A: Once buyer pays for their invoice and payment is applied by the office, the buyer will receive a “PAID STATUS” invoice to their email which will have both buyer’s and seller’s contact information, so that pick up and/or delivery arrangements can be made. Sellers can refer to their successful listings in their account to view buyer payment and contact information if the seller created the listing under their account. If ADMIN created a listing on seller's behalf, the seller would need to contact the office for the buyer's contact information.

Q: Can a seller end an auction early if they find a buyer while the auction is up and running?

A: No. All listings must run for the allotted time to which they were originally scheduled to run. Sellers agree per WLB TERMS and CONDITIONS that auction items will not be sold privately

while listed under auction. See WLB’s Terms and Conditions for penalty information and further explanation of our terms.

Q: Where do I see where animals come from?

A: Some sellers request anonymity, but a general location can be given to you by our office.

Q: Where do I find where animals are currently located?

A: The second line or subtitle of listing has the location of animal as well as the description.

Q: How do I know the sex of animal in listing?

A: 1.0= One male, 0.1=One female, 3.0= three males etc.

Q: Is my bid for the whole group if the listing has more than one animal?

A: Bids are usually per each animal.

Quantity of 2 would mean bid is times 2. *If the seller deviates from this, the listing usually will specify in the details that bid is either per each animal or for the whole group. Any questions on this can be directed to our office for clarification.

Q: As Seller, how do I see my sales for the year?

A: If your listings were listed under your name, not by admin, you can see all of your sales from your account under your successful listings. If admin posted animals on your behalf, you would need to refer to your email to see past PAYOUT DETAILS which WLB emailed you throughout the year for

each of your barn inventory payouts. Emails come from INTUIT for your search history.

Q: Can a buyer pay with a credit card?

A: No, credit cards are not an acceptable form of payment. Please see the payment options next to each listing’s detail or to the buyer’s invoice for acceptable payment methods or call the office at 830-232-6003.

Q: What are acceptable methods of payment?

A: Bank Wire (same day receipt), Digital check under $10,000, ZELLE, Cashier's Check or Cash if picking up same day.

Q: How long can buyers leave animals they’ve purchased in barn at Leakey facility after auction closes?

A: Animals must be picked up by the day following auction to avoid feed and/or stall charges as WLB is not a holding facility. Feed charges start the day after the auction closes if no other arrangements have been made. Stall charges begin on the fourth day after the auction closes and are charged per stall being occupied by buyer’s animals.

Q: What are the hours of operation?

A: WLB is open M-F from 8 AM-5 PM except for lunch hour from 12-1 PM. Saturday hours are 8 AM-12 PM. Closed Sundays. Appointments must be scheduled via phone call or text to WLB barns prior to your arrival at 830-279-1755.

Q: Can I show up without notifying anyone I’m coming to Leakey facility?

A: Appointments for animal/item pick-ups or drop-offs must be scheduled via phone call or text to WLB barns prior to your arrival at 830-279-1755. If a driver shows up without an appointment, they will be loaded or unloaded after the scheduled appointments are assisted and may be asked to come back at a different time and/or possible day.

Q: What is the default fee?

A: Default fees are assigned to invoices which are not paid within 24 hours of the auction closing unless other arrangements have been agreed upon by both parties. An administrative hold will be placed on all accounts with unpaid invoices preventing the buyer from bidding on any future listings until the matter is resolved and/or decided upon by admin.

Q: How does a buyer pay the invoice?

A: See payment instructions on the listing detail under payment options and on your invoice. Payment is due upon auction closing the same day auction closes by 5 PM.

Q: Can I get the prices which animals sold for on auction if I didn’t win listing?

A: No, WLB does not release successful sales prices. The best option to see what animals are selling for is to watch the auctions close.

Q: Can a buyer contact a seller to find out specific information about the animal or item listed?

A: No, but WLB can reach out to seller on buyer’s behalf to ask questions buyer may have. The new information will be added to the seller’s listing description for all to see.

Q: Can a buyer come to the WLB facility prior to auction closing to view animals up for auction?

A: No, due to safety and liability issues, WLB does not allow previewing of animals in barns or pens that are active on auction.

Q: If a buyer wants to combine two days of invoices, can they pay after the second day?

A: No, WLB cannot combine invoices. Each invoice must be closed as it occurs daily.

Q: Do sheep need tags?

A: Yes, sheep need scrape tags prior to arrival at our Leakey facility.

Q: Do CWD susceptible animals require paperwork?

A: Yes, all CWD susceptible animals need the required paperwork and appropriate CWD TAGS prior to arrival at the WLB’s facility. WLB does not provide these tags to sellers; furthermore, sellers must bring animals tagged prior to drop-off at Leakey facility.

Q: Do I need a PIN (Premise Identification Number) to buy CWD susceptible animals on auction?

A: If a buyer or seller moves a CWD susceptible animal from their location, yes, a PIN is needed. A PIN can be obtained by calling the Texas Animal Health Commission at 1-800-550-8242.

Q: How soon will my animals be posted after I drop them off?

A: Animals are pictured and posted in the order in which they are received. WLB works hard to ensure seller’s animals are listed as quickly as possible and given the best care while in our facilities. *Sellers should always check their new listings for accuracy to make sure the listing details are exactly the way the seller wants them to be. The office should be notified promptly if any adjustments need to be made to seller's listing.

 
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